Essay
Trust
compounds.
I · Conviction
Technology only changes an industry when the people in it feel safe using it.
I’ve spent my career putting software, and now AI, in front of people who already had their own way of working. The decisive moment comes early: a new tool can make an expert feel like a beginner in front of their team, and most adoption quietly fails right there.
So I design for that moment first: tools that explain themselves, keep people in charge of their own work and data, and earn their place through daily use. Growth built that way takes longer to start, and it is much harder to stop.
Plate I · Structure
Photo by Andy Kennedy on Unsplash
II · Record
Eight years building and running an AI company for the people who rebuild homes after floods and fires.
-
Verinode
Founder 2026 –
The independent data trust for restoration businesses.
-
magicplan
Chief Operating Officer 2021 – 2026
Head of Business Development 2018 – 2021
Spatial AI that turns a phone’s camera into floor plans, estimates and reports for restoration and field-service crews. Built the B2B business from zero, then ran the company and its AI operations. ARR grew 5×, profitably, with no outside capital and teams in five countries.
-
UL
Strategic Business Development Manager 2017 – 2018
Marketing Manager, EMEA, LATAM & APAC 2016 – 2017
Integrated cr360 into UL’s software portfolio, then led its expansion across EMEA, APAC and LATAM.
-
cr360
Marketing & Communications Executive 2014 – 2016
Doubled ARR in two years through customer referrals, up to the acquisition by UL.
Plate II · Convergence
Photo by Denys Nevozhai on Unsplash
III · Now
The independent data trust for restoration businesses, built in three parts.
-
Research
Independent benchmarks and reports from anonymized operator data, with the methodology in writing.
-
IQ and HQ
A process mining and benchmarking platform that shows a business, or a whole franchise system, how it actually runs against its peers. Each business’s data stays encrypted under its own key.
-
The Hubs
Free hubs where named firms answer under their own names: research, legal, hiring, consulting and disaster relief.
Plate III · Perspective
Photo by Mayank Gohil on Unsplash
IV · Credentials
Education

MPhil, University of CambridgeFull scholarship from the DAAD, the German Academic Exchange Service

Magister Artium, LMU MunichPolitical science, history and religious studies
Operating experience
Full P&L across five countriesOwner-led and bootstrapped, with board reporting and capital discipline
Due diligence and post-merger integrationcr360’s acquisition by UL, then its integration across EMEA, APAC and LATAM
Led magicplan to ISO 27001 certificationOpened insurance, enterprise and public-sector customers
Technology and AI governanceFor magicplan’s proprietary AI and machine-learning systems
Memberships
Plate IV · Formation
Photo by Matt Benson on Unsplash
V · Writing
Plate V · Flow
Photo by Dan Meyers on Unsplash




